:root {
  color-scheme: light;
  --ink: #13213d;
  --muted: #566479;
  --surface: #ffffff;
  --background: #f8f9fa;
  --soft: #edf5f5;
  --accent: #46979b;
  --accent-dark: #23666a;
  --border: #d6e0e4;
  --danger: #922828;
  --warning: #7a5009;
  --focus: #23666a;
  --radius: 16px;
  --shadow: 0 12px 34px rgba(19, 33, 61, .07);
}

* { box-sizing: border-box; }
[hidden] { display: none !important; }

html { overflow-x: clip; }

body {
  min-height: 100vh;
  margin: 0;
  display: flex;
  flex-direction: column;
  overflow-x: clip;
  background: var(--background);
  color: var(--ink);
  font-family: ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-size: 1rem;
  line-height: 1.55;
}

main { flex: 1; }
a { color: var(--accent-dark); text-underline-offset: .16em; }
main a { min-height: 44px; display: inline-flex; align-items: center; }
img, video { max-width: 100%; }
h1, h2, h3, p, dd, td, a { overflow-wrap: anywhere; }
h1, h2, h3 { color: var(--ink); letter-spacing: -.02em; }

:focus-visible {
  outline: 3px solid var(--focus);
  outline-offset: 3px;
}

.skip-link {
  position: fixed;
  top: -5rem;
  left: 1rem;
  padding: .75rem 1rem;
  z-index: 1000;
  background: var(--ink);
  color: white;
  border-radius: 8px;
  opacity: 0;
  pointer-events: none;
}
.skip-link:focus { top: 1rem; opacity: 1; pointer-events: auto; }

.site-header {
  position: sticky;
  top: 0;
  z-index: 100;
  min-height: 64px;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: .75rem;
  padding: .75rem 1rem;
  background: var(--accent-dark);
  border-bottom: 1px solid rgba(255, 255, 255, .18);
  box-shadow: 0 4px 18px rgba(19, 33, 61, .12);
  color: white;
}

.brand {
  min-width: 0;
  min-height: 44px;
  display: flex;
  align-items: center;
  gap: .65rem;
  color: white;
  font-weight: 800;
  line-height: 1.25;
  text-decoration: none;
}

.brand-logo {
  width: 96px;
  height: 40px;
  flex: 0 0 96px;
  display: flex;
  align-items: center;
  padding: .3rem .1rem;
  border-radius: 8px;
  background: transparent;
}
.brand-logo img { display: block; width: 100%; height: auto; }
.site-header :focus-visible { outline-color: white; }

.container {
  width: min(100% - 2rem, 1120px);
  margin: 0 auto;
  padding: 2rem 0 3rem;
}

.site-footer {
  display: grid;
  gap: .75rem;
  padding: 1.25rem 1rem;
  background: var(--surface);
  border-top: 1px solid var(--border);
  color: var(--muted);
  font-size: .92rem;
}
.site-footer div, .site-footer nav { display: flex; flex-wrap: wrap; gap: .5rem 1rem; align-items: center; }
.site-footer a, .management-link a {
  min-height: 44px;
  display: inline-flex;
  align-items: center;
}

.hero { max-width: 760px; margin-bottom: 2rem; }
.hero h1 {
  margin: .25rem 0 .75rem;
  font-size: clamp(2.2rem, 8vw, 3.6rem);
  line-height: 1.08;
}
.narrow-card h1, .page-heading h1 {
  margin: .25rem 0 .75rem;
  font-size: clamp(1.85rem, 6vw, 2.65rem);
  line-height: 1.12;
}
.hero p:not(.eyebrow) { color: var(--muted); font-size: 1.08rem; }
.eyebrow {
  margin: 0;
  color: var(--accent-dark);
  font-size: .78rem;
  font-weight: 850;
  letter-spacing: .1em;
  text-transform: uppercase;
}
.muted { color: var(--muted); }
.page-heading { margin-bottom: 1.5rem; }
.split-heading { display: grid; gap: 1rem; }

.intro-grid, .content-list, .case-list, .message-list, .dashboard-columns {
  display: grid;
  gap: 1rem;
}
.dashboard-columns > * { min-width: 0; }
.dashboard-columns table { min-width: 0; }
.intro-grid { margin-bottom: 2rem; }
.intro-grid .case-card { margin: 0; }

.content-card, .form-card, .case-card, .narrow-card {
  min-width: 0;
  padding: 1.35rem;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}
.content-card { display: grid; gap: .75rem; }
.content-card h2 { margin: 0 0 .5rem; }
.step { color: var(--accent-dark); font-weight: 850; }
.body-copy { color: #33415a; }
.narrow-card { width: min(100%, 680px); margin-inline: auto; }
/* Documento jurídico em PDF ganha largura: seis páginas A4 desenhadas não se
   leem numa coluna de 680px. O `:has()` mantém a regra sem lógica no template. */
.narrow-card:has(.legal-document-viewer) { width: min(100%, 960px); }
.legal-document-viewer { margin-top: 1rem; }
.legal-document-viewer iframe {
  display: block;
  width: 100%;
  height: min(80vh, 900px);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface);
}
.legal-document-hint { margin: .75rem 0 0; color: var(--muted); font-size: .9rem; }
.form-card, .case-card { margin-bottom: 1rem; }
.form-card { display: grid; gap: 1.25rem; }
.case-card > :first-child { margin-top: 0; }
.case-card > :last-child { margin-bottom: 0; }

video {
  display: block;
  width: 100%;
  max-height: 560px;
  margin-top: 1rem;
  border-radius: 10px;
  background: #000;
}

.form-stack { display: grid; gap: 1rem; margin-top: 1.25rem; }
.field-group { min-width: 0; }
label, legend { font-weight: 750; }
label { display: block; margin-bottom: .35rem; }
fieldset {
  min-width: 0;
  margin: 0;
  padding: 1.15rem;
  border: 1px solid var(--border);
  border-radius: 12px;
  background: #fbfcfd;
}
legend { padding: 0 .35rem; font-size: 1.12rem; }

input:not([type="radio"]):not([type="checkbox"]), textarea, select {
  width: 100%;
  min-height: 48px;
  padding: .75rem .85rem;
  border: 1px solid #91a0ad;
  border-radius: 10px;
  background: white;
  color: var(--ink);
  font: inherit;
}
input::placeholder, textarea::placeholder { color: #718092; opacity: 1; }
textarea { min-height: 120px; resize: vertical; }
input[type="radio"], input[type="checkbox"] {
  width: 22px;
  height: 22px;
  margin: 0 .5rem 0 0;
  vertical-align: middle;
  accent-color: var(--accent-dark);
}
.field-group label:has(input[type="radio"], input[type="checkbox"]),
.field-group input[type="checkbox"] + label {
  min-height: 44px;
  display: inline-flex;
  align-items: center;
}
input:focus, textarea:focus, select:focus { border-color: var(--accent-dark); }
input.code-input:not([type="radio"]):not([type="checkbox"]) { max-width: 16rem; font-size: 1.5rem; font-weight: 800; letter-spacing: .35em; text-align: center; }
input[aria-invalid="true"], textarea[aria-invalid="true"], select[aria-invalid="true"] {
  border-color: var(--danger);
}
.field-group small { display: block; margin-top: .35rem; color: var(--muted); }
.field-error { margin-top: .35rem; color: var(--danger); font-weight: 650; }
.field-error ul { margin: 0; padding-left: 1.25rem; }

.primary-button, .secondary-button, .link-button, .password-toggle {
  min-height: 46px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: .65rem 1rem;
  border-radius: 10px;
  font: inherit;
  font-weight: 750;
  text-align: center;
  text-decoration: none;
  cursor: pointer;
}
.primary-button { border: 1px solid var(--accent-dark); background: var(--accent-dark); color: white; }
.secondary-button { border: 1px solid var(--accent-dark); background: white; color: var(--accent-dark); }
.link-button { border: 0; background: transparent; color: var(--accent-dark); }
.password-toggle {
  width: 100%;
  margin-top: .4rem;
  border: 1px solid var(--border);
  background: var(--soft);
  color: var(--ink);
}
.primary-button:hover { border-color: var(--ink); background: var(--ink); color: white; }
.primary-button:disabled, .secondary-button:disabled, .quick-exit-button:disabled { cursor: wait; opacity: .65; }
.secondary-button:hover, .password-toggle:hover { background: var(--soft); }
details > summary { min-height: 44px; display: flex; align-items: center; cursor: pointer; }

.alert, .flash-message, .privacy-note, .expectation-message {
  padding: .9rem 1rem;
  border-left: 4px solid var(--accent-dark);
  border-radius: 8px;
  background: var(--soft);
}
.alert { border-left-color: var(--danger); background: #fff1f1; color: var(--danger); }
.flash-message { margin: 0 0 1rem; }
.privacy-note { color: var(--muted); }
.expectation-message.is-delayed { border-left-color: var(--warning); background: #fff8e8; }
.empty-state { padding: 1.5rem; border: 1px dashed var(--border); border-radius: 12px; color: var(--muted); }

.action-grid, .inline-actions, .filter-actions {
  display: flex;
  flex-wrap: wrap;
  gap: .65rem;
  margin-top: 1.25rem;
}
.action-grid > *, .inline-actions > * { min-width: min(100%, 180px); }
.action-grid form button, .inline-actions form button { width: 100%; }
.management-link { margin-top: 2rem; text-align: right; }

.summary-list, .credential-list { margin: 1.5rem 0; }
.summary-list div, .credential-list div {
  display: grid;
  gap: .2rem;
  padding: .65rem 0;
  border-bottom: 1px solid var(--border);
}
.summary-list dt, .credential-list dt { color: var(--muted); }
.summary-list dd, .credential-list dd { margin: 0; font-weight: 700; overflow-wrap: anywhere; }
.credential-list div { margin-bottom: .75rem; padding: 1rem; border: 0; border-radius: 8px; background: var(--soft); }
.credential-list dd { font-family: ui-monospace, monospace; font-size: 1.1rem; }

.case-row {
  display: grid;
  gap: .75rem;
  padding: 1rem;
  background: white;
  border: 1px solid var(--border);
  border-radius: 12px;
  color: var(--ink);
  text-decoration: none;
  box-shadow: 0 3px 14px rgba(19, 33, 61, .04);
}
.case-row:hover { border-color: var(--accent); box-shadow: var(--shadow); }
.case-row small { display: block; color: var(--muted); }
.case-row > span:last-child { display: grid; justify-items: start; gap: .35rem; }
.status-pill { width: fit-content; padding: .3rem .65rem; border: 1px solid var(--accent); border-radius: 999px; background: var(--soft); color: var(--accent-dark); font-size: .85rem; font-weight: 750; }
.message-card { padding: 1rem; border: 1px solid var(--border); border-radius: 10px; }
.message-card time { display: block; margin-bottom: .5rem; color: var(--muted); font-size: .85rem; }
.internal-message { border-left: 4px solid #9a5a16; background: #fff8ee; }

.sla-card { width: fit-content; min-width: min(100%, 190px); padding: .8rem 1rem; border: 1px solid var(--border); border-radius: 10px; background: white; }
.sla-card span { display: block; }
.sla-ok { color: var(--accent-dark); }
.sla-warning { color: var(--warning); font-weight: 750; }
.sla-overdue { color: var(--danger); font-weight: 750; }
.compact-form, .filter-grid, .dashboard-filters { display: grid; gap: 1rem; align-items: end; margin-top: 1rem; }
.event-list { display: grid; gap: .6rem; padding-left: 1.25rem; }
.event-list span { color: var(--muted); }
.break-all { display: block; margin-top: .75rem; overflow-wrap: anywhere; }
.mfa-qr { display: block; width: min(256px, 100%); height: auto; margin: 1.5rem auto; }

.metric-summary { display: grid; gap: .5rem; margin-bottom: 1rem; padding: 1.25rem; border: 1px solid var(--border); border-left: 4px solid var(--accent-dark); border-radius: var(--radius); background: white; color: var(--ink); box-shadow: var(--shadow); }
.metric-summary strong { font-size: 1.5rem; }
.table-wrap { width: 100%; overflow-x: auto; border: 1px solid var(--border); border-radius: 12px; background: white; overscroll-behavior-inline: contain; }
table { width: 100%; min-width: 680px; border-collapse: separate; border-spacing: 0; background: white; }
th, td { padding: .75rem; border-bottom: 1px solid var(--border); text-align: left; vertical-align: top; }
th { background: var(--accent-dark); color: white; font-size: .78rem; letter-spacing: .035em; text-transform: uppercase; }
tbody tr:nth-child(even) { background: #fbfcfd; }
tbody tr:hover { background: var(--soft); }
tbody tr:last-child td { border-bottom: 0; }
.suppressed { color: var(--muted); font-style: italic; }

.report-form nav ol {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: .4rem;
  margin: 0;
  padding: 0;
  list-style: none;
}
.report-form nav li { padding: .5rem; border-radius: 8px; background: var(--soft); font-size: .85rem; }
.report-form nav li[aria-current="step"] { background: var(--accent-dark); color: white; font-weight: 800; }
.report-form { width: min(100%, 900px); margin-inline: auto; }
.attachment-drop-zone { border: 2px dashed var(--accent); background: var(--background); }
.attachment-drop-zone.is-dragging { background: var(--soft); border-color: var(--accent-dark); }
[data-file-list], .resource-list { display: grid; gap: .65rem; padding: 0; list-style: none; }
[data-file-list] li { display: grid; gap: .5rem; padding: .75rem; border: 1px solid var(--border); border-radius: 8px; }
.resource-list li { padding-bottom: 1rem; border-bottom: 1px solid var(--border); }
.resource-list h2 { margin: .25rem 0; }

@media (min-width: 700px) {
  .site-header { min-height: 72px; padding-inline: max(1.5rem, calc((100% - 1120px) / 2)); }
  .container { width: min(100% - 3rem, 1120px); padding-block: 3.5rem 4rem; }
  .site-footer { grid-template-columns: 1fr auto; padding-inline: max(1.5rem, calc((100% - 1120px) / 2)); }
  .content-card { grid-template-columns: 48px minmax(0, 1fr); gap: 1.25rem; padding: 1.5rem; }
  .intro-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .split-heading { grid-template-columns: minmax(0, 1fr) auto; align-items: start; }
  .case-row { grid-template-columns: minmax(0, 1fr) auto; align-items: center; }
  .case-row > span:last-child { justify-items: end; }
  .summary-list div { grid-template-columns: 140px minmax(0, 1fr); gap: 1rem; }
  .compact-form { grid-template-columns: minmax(0, 1fr) auto; }
  .filter-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .dashboard-filters { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .dashboard-columns { grid-template-columns: 1fr 1fr; }
  .metric-summary { grid-template-columns: 1fr auto; }
  .report-form nav ol { grid-template-columns: repeat(4, minmax(0, 1fr)); }
  [data-file-list] li { grid-template-columns: minmax(0, 1fr) auto; align-items: center; }
  .password-toggle { width: auto; }
}

/* ===== Painel operacional do comitê ===== */
.breadcrumbs {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: .25rem .55rem;
  margin: 0 0 1.25rem;
  color: var(--muted);
  font-size: .9rem;
}
.breadcrumbs a { min-height: 36px; }
.page-lead { max-width: 720px; margin: 0; color: var(--muted); font-size: 1.05rem; }
.management-heading { margin-bottom: 1.25rem; }
.page-actions { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: .6rem; }
.page-actions > * { min-width: 0; }

.management-grid { display: grid; gap: 1rem; margin: 1.5rem 0; }
.management-card {
  min-height: 116px;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 1rem;
  padding: 1.25rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: white;
  box-shadow: var(--shadow);
  color: var(--ink);
  text-decoration: none;
}
.management-card:hover { border-color: var(--accent); transform: translateY(-1px); }
.management-card-primary { border-color: var(--accent); background: linear-gradient(135deg, white, var(--soft)); }
.management-card-icon { display: grid; width: 44px; height: 44px; place-items: center; border-radius: 12px; background: var(--soft); color: var(--accent-dark); font-size: .8rem; font-weight: 850; }
.management-card strong, .management-card small { display: block; }
.management-card strong { font-size: 1.08rem; }
.management-card small { margin-top: .2rem; color: var(--muted); font-weight: 500; }
.account-context { margin-top: 1.5rem; }
.account-context summary { font-weight: 800; }

.attention-kpi { border-color: #d7a0a0; border-left-color: var(--danger); background: #fff7f7; }
.attention-kpi strong { color: var(--danger); }
.awaiting-kpi { border-color: #dfc675; border-left-color: var(--warning); background: #fffaf0; }
.metric-summary-link { text-decoration: none; }
.metric-summary-link:hover { border-color: var(--accent); background: var(--soft); }
.metric-summary span small { display: block; color: var(--muted); font-weight: 500; }
.operational-kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: .75rem; margin-bottom: 1rem; }
.operational-kpis .metric-summary { min-height: 94px; grid-template-columns: minmax(0, 1fr) auto; align-items: center; margin: 0; padding: 1rem; }
.operational-kpis .metric-summary strong { font-size: 1.75rem; }
.analytics-panel { margin: 0 0 1rem; border: 1px solid var(--border); border-radius: var(--radius); background: white; box-shadow: var(--shadow); }
.analytics-panel > summary { padding: 1rem 1.25rem; font-weight: 800; }
.analytics-panel > summary span { display: grid; }
.analytics-panel > summary small { color: var(--muted); font-weight: 500; }
.analytics-panel[open] > summary { border-bottom: 1px solid var(--border); }
.analytics-panel > .dashboard-columns { padding: 1rem; }
.analytics-panel .case-card { margin: 0; box-shadow: none; }
.analytics-panel table { min-width: 0; }
.dashboard-chart { display: block; max-width: 100%; overflow: visible; }
.case-table th a { min-height: 0; gap: .35rem; color: white; text-decoration: none; }
.case-table th a::after { content: "↕"; color: rgba(255, 255, 255, .7); font-size: .8em; }
.case-table th[aria-sort="ascending"] a::after { content: "↑"; color: white; }
.case-table th[aria-sort="descending"] a::after { content: "↓"; color: white; }
.case-filter-panel { gap: 1rem; margin-bottom: 1.75rem; }
.filter-primary, .filter-grid { display: grid; gap: 1rem; }
.advanced-filters { border-top: 1px solid var(--border); }
.advanced-filters > summary { padding-top: .75rem; color: var(--accent-dark); font-weight: 800; }
.advanced-filters .filter-grid { margin-top: .75rem; }
.case-filter-panel .filter-actions { margin: 0; }
.queue-toolbar { display: flex; flex-wrap: wrap; align-items: end; justify-content: space-between; gap: 1rem; margin: 1.75rem 0 .75rem; }
.queue-toolbar h2 { margin: .15rem 0 0; }
.queue-tools { display: flex; flex-wrap: wrap; align-items: center; justify-content: flex-end; gap: .6rem; }
.view-switch { display: inline-grid; grid-template-columns: 1fr 1fr; padding: 3px; border: 1px solid var(--border); border-radius: 10px; background: #eef2f3; }
.view-switch a { min-height: 40px; padding: .45rem .85rem; justify-content: center; border-radius: 7px; color: var(--muted); font-weight: 750; text-decoration: none; }
.view-switch a[aria-current="page"] { background: white; box-shadow: 0 2px 8px rgba(19, 33, 61, .1); color: var(--ink); }
.export-menu { position: relative; }
.export-menu > summary { min-height: 46px; padding: .6rem .9rem; border: 1px solid var(--accent-dark); border-radius: 10px; color: var(--accent-dark); font-weight: 750; }
.export-menu > div { position: absolute; right: 0; z-index: 10; width: 210px; margin-top: .35rem; padding: .35rem; border: 1px solid var(--border); border-radius: 10px; background: white; box-shadow: var(--shadow); }
.export-menu a { width: 100%; min-height: 42px; padding: .45rem .6rem; border-radius: 7px; text-decoration: none; }
.export-menu a:hover { background: var(--soft); }
.case-queue-card { padding: 0; overflow: hidden; }
.case-queue-card .table-wrap { border: 0; border-radius: 0; }
.case-table { min-width: 850px; }
.case-table th { white-space: nowrap; }
.case-table td { vertical-align: middle; }
.case-table tr.sla-warning { color: inherit; font-weight: inherit; }
.case-table td.sla-warning { color: var(--warning); font-weight: 750; }
.case-table td.sla-overdue { color: var(--danger); font-weight: 750; }
.case-table td:first-child { min-width: 220px; }
.case-table td:nth-child(2) { min-width: 190px; }
.case-table small { display: block; margin-top: .25rem; color: var(--muted); }
.case-reference { min-height: 36px; }
.unread-pill, .case-table .pending-reply-pill { display: inline-flex; margin-top: .45rem; }
.awaiting-pill { border-color: #dfc675; background: #fff3c4; color: var(--warning); }
.case-row-action { width: 1%; white-space: nowrap; }
.case-row-action .secondary-button { min-height: 40px; padding: .45rem .75rem; }
[data-ethics-dialog] {
  width: min(100% - 2rem, 780px);
  max-height: calc(100vh - 2rem);
  padding: 0;
  border: 0;
  border-radius: var(--radius);
  box-shadow: 0 22px 60px rgba(19, 33, 61, .28);
}
[data-ethics-dialog]::backdrop { background: rgba(19, 33, 61, .62); }
[data-ethics-dialog] .case-card { margin: 0; max-height: calc(100vh - 2rem); overflow-y: auto; }
.committee-document-toolbar { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: .5rem; margin: 0 0 1rem; padding: .5rem; border: 1px solid var(--border); border-radius: 12px; background: rgba(248, 249, 250, .96); box-shadow: 0 4px 18px rgba(19, 33, 61, .08); }
.committee-document-toolbar > * { min-height: 40px; padding: .45rem .7rem; }
.kanban-view { min-width: 0; }
.kanban-heading { display: flex; flex-wrap: wrap; align-items: end; justify-content: space-between; gap: .75rem 1.5rem; }
.kanban-heading h2 { margin: .15rem 0 0; }
.kanban-instructions { max-width: 720px; margin: 0; }
.kanban-stage-nav { display: flex; gap: .5rem; margin: .9rem 0 .35rem; padding: .1rem .1rem .45rem; overflow-x: auto; overscroll-behavior-inline: contain; scrollbar-gutter: stable; }
.kanban-stage-nav a { flex: 0 0 auto; display: grid; grid-template-columns: auto minmax(0, 1fr) auto; align-items: center; gap: .5rem; min-height: 44px; padding: .45rem .65rem; border: 1px solid var(--border); border-radius: 10px; background: white; color: var(--ink); font-size: .85rem; font-weight: 750; text-decoration: none; }
.kanban-stage-nav a:hover { border-color: var(--accent); background: var(--soft); }
.kanban-stage-nav a strong { color: var(--accent-dark); }
.kanban-stage-index { display: grid; width: 24px; height: 24px; place-items: center; border-radius: 50%; background: var(--soft); color: var(--accent-dark); font-size: .75rem; }
.kanban-status { min-height: 1.55rem; margin: .25rem 0; color: var(--accent-dark); font-weight: 750; }
.kanban-board {
  width: 100%;
  min-width: 0;
  display: grid;
  grid-auto-flow: column;
  grid-auto-columns: minmax(290px, 320px);
  grid-template-rows: 1fr;
  align-items: stretch;
  gap: .75rem;
  overflow-x: auto;
  padding: .25rem .1rem .75rem;
  overscroll-behavior-inline: contain;
  scroll-snap-type: inline proximity;
  scrollbar-gutter: stable;
}
.kanban-column { min-width: 0; min-height: 380px; display: flex; flex-direction: column; margin: 0; padding: 0; overflow: hidden; scroll-snap-align: start; }
.kanban-column-header { padding: 1rem; border-bottom: 1px solid var(--border); background: linear-gradient(135deg, white, var(--soft)); }
.kanban-column-header p { margin: 0; color: var(--muted); font-size: .72rem; font-weight: 800; letter-spacing: .06em; text-transform: uppercase; }
.kanban-column-header h3 { display: flex; align-items: start; justify-content: space-between; gap: .5rem; margin: .2rem 0 0; font-size: 1rem; line-height: 1.3; }
.kanban-card-list { flex: 1; display: grid; align-content: start; gap: .75rem; padding: .75rem; }
.kanban-card { min-width: 0; display: grid; gap: .7rem; padding: .9rem; border: 1px solid var(--border); border-left: 4px solid var(--accent-dark); border-radius: 12px; background: white; box-shadow: 0 3px 14px rgba(19, 33, 61, .05); }
.kanban-card:hover { border-color: var(--accent); box-shadow: var(--shadow); }
.kanban-card[draggable="true"] { cursor: grab; }
.kanban-card-attention { border-left-color: var(--danger); }
.kanban-card-header { min-width: 0; display: flex; align-items: start; justify-content: space-between; gap: .5rem; }
.kanban-card-header .unread-pill { flex: 0 0 auto; margin: 0; font-size: .74rem; }
.kanban-case-reference { min-width: 0; min-height: 36px; overflow-wrap: normal; font-family: ui-monospace, SFMono-Regular, Consolas, monospace; font-size: .78rem; letter-spacing: -.02em; white-space: nowrap; }
.kanban-card-category { margin: 0; color: var(--ink); font-size: .92rem; font-weight: 750; }
.kanban-card-flags { display: flex; flex-wrap: wrap; gap: .4rem; }
.kanban-card-flags .severity-pill, .kanban-card-flags .pending-reply-pill { margin: 0; }
.kanban-card-meta { display: grid; gap: .55rem; margin: 0; }
.kanban-card-meta div { min-width: 0; display: grid; gap: .05rem; padding-top: .5rem; border-top: 1px solid var(--border); }
.kanban-card-meta dt { color: var(--muted); font-size: .72rem; font-weight: 800; letter-spacing: .04em; text-transform: uppercase; }
.kanban-card-meta dd { min-width: 0; margin: 0; font-size: .86rem; font-weight: 700; overflow-wrap: anywhere; }
.kanban-card-actions { display: grid; gap: .5rem; padding-top: .15rem; }
.kanban-card-actions a, .kanban-card-actions form, .kanban-card-actions button { width: 100%; }
.kanban-card-actions form { margin: 0; }
.kanban-empty { margin: 0; padding: 1rem; border: 1px dashed var(--border); border-radius: 10px; color: var(--muted); text-align: center; }
.kanban-card.is-dragging { opacity: .55; cursor: grabbing; }
.kanban-column.is-drop-target { outline: 3px solid var(--accent-dark); outline-offset: -3px; background: var(--soft); }

/* ===== Detalhe operacional do caso ===== */
.case-heading-category { margin: -.25rem 0 .65rem; color: var(--muted); font-size: 1.15rem; font-weight: 700; }
.case-heading-meta { display: flex; flex-wrap: wrap; align-items: center; gap: .5rem .8rem; color: var(--muted); }
.severity-pill { display: inline-flex; align-items: center; min-height: 32px; padding: .25rem .65rem; border: 1px solid var(--border); border-radius: 999px; background: white; font-size: .85rem; font-weight: 750; }
.severity-critical, .severity-high { border-color: #d7a0a0; background: #fff7f7; color: var(--danger); }
.severity-medium { border-color: #d2a33f; background: #fff8e8; color: var(--warning); }
.case-stage-progress { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(128px, 1fr); gap: .5rem; margin: 0 0 1rem; padding: .25rem 0 .75rem; overflow-x: auto; list-style: none; overscroll-behavior-inline: contain; scroll-snap-type: inline proximity; }
.case-stage-progress li { min-width: 0; display: grid; grid-template-columns: 30px minmax(0, 1fr); align-items: center; gap: .5rem; overflow: hidden; padding: .6rem; border: 1px solid var(--border); border-radius: 10px; background: white; color: var(--muted); scroll-snap-align: start; }
.case-stage-progress li > span { display: grid; width: 30px; height: 30px; place-items: center; border: 1px solid currentColor; border-radius: 50%; font-size: .78rem; font-weight: 850; }
.case-stage-progress small { min-width: 0; overflow-wrap: anywhere; line-height: 1.25; }
.case-stage-progress .stage-complete { border-color: #a9cbcd; background: var(--soft); color: var(--accent-dark); }
.case-stage-progress .stage-current { border-color: var(--ink); background: var(--ink); color: white; }
.case-section-nav { display: flex; gap: .35rem; margin-bottom: 1rem; overflow-x: auto; overscroll-behavior-inline: contain; scroll-snap-type: inline proximity; }
.case-section-nav a { flex: 0 0 auto; min-height: 40px; padding: .4rem .75rem; border-radius: 999px; background: white; color: var(--muted); font-size: .88rem; font-weight: 750; text-decoration: none; scroll-snap-align: start; }
.case-section-nav a:hover { background: var(--soft); color: var(--accent-dark); }
.action-panel { border-left: 5px solid var(--accent-dark); }
.card-heading { display: flex; flex-wrap: wrap; align-items: end; justify-content: space-between; gap: .75rem 1.5rem; }
.card-heading h2 { margin: .15rem 0 0; }
.card-heading > p { margin: 0; }
.next-action-copy { display: grid; gap: .1rem; margin: 1rem 0; padding: .9rem 1rem; border-radius: 10px; background: var(--soft); }
.next-action-copy span { color: var(--muted); }
.primary-action-form { margin-top: .75rem; }
.inline-disclosure { margin-top: 1rem; border-top: 1px solid var(--border); }
.inline-disclosure > summary { padding-top: .75rem; color: var(--accent-dark); font-weight: 800; }
.section-heading { margin: 1.75rem 0 .75rem; }
.section-heading h2 { margin: .15rem 0 .25rem; }
.section-heading p:last-child { margin: 0; }
.workflow-records { margin-bottom: 1rem; }
.workflow-records + .workflow-actions .section-heading { margin-top: .75rem; }
.workflow-actions { margin-bottom: 1rem; }
.workflow-record-grid, .workflow-task-list { display: grid; gap: .75rem; }
.workflow-record-grid .case-card, .workflow-task-list .case-card { margin: 0; }
.workflow-task { padding: 0; overflow: hidden; }
.workflow-task > summary { padding: 1rem 1.25rem; }
.workflow-task > summary span { display: grid; }
.workflow-task > summary small { margin-top: .15rem; color: var(--muted); font-weight: 500; }
.workflow-task[open] > summary { border-bottom: 1px solid var(--border); background: #fbfcfd; }
.workflow-task > form, .workflow-task > p { margin: 1.25rem; }
.workflow-task > form { max-width: 960px; }
.case-detail-grid { display: grid; gap: 1rem; margin-bottom: 1rem; }
.report-card, .case-summary-card { margin: 0; }
.report-body { overflow-wrap: anywhere; font-size: 1.04rem; line-height: 1.7; }
.case-summary-card .summary-list { margin-bottom: 0; }
.sensitive-card { border-left: 5px solid var(--warning); }
.disclosure-card { padding: 0; overflow: hidden; }
.disclosure-card > summary { padding: 1rem 1.25rem; font-weight: 800; }
.disclosure-card[open] > summary { border-bottom: 1px solid var(--border); background: #fbfcfd; }
.disclosure-content { padding: 1rem 1.25rem 1.25rem; overflow-wrap: anywhere; }
.disclosure-content > :first-child { margin-top: 0; }
.disclosure-content > :last-child { margin-bottom: 0; }
.management-chat { margin-bottom: 1.25rem; }
.message-composer { border-top: 1px solid var(--border); }
.message-composer > summary { padding-top: .85rem; color: var(--accent-dark); font-weight: 800; }
.message-composer .form-stack { max-width: 960px; }
.case-detail-page #acao, .case-detail-page #relato, .case-detail-page #mensagens, .case-detail-page #historico { scroll-margin-top: 150px; }
.published-report-card { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 1rem; border-left: 5px solid var(--accent-dark); }
.published-report-card h2 { margin: .15rem 0; }
.hearing-list { display: grid; gap: 1rem; padding-left: 1.2rem; }
.hearing-list > li > small { display: block; margin-top: .2rem; color: var(--muted); }
.governance-disclaimer { margin-top: 1.5rem; padding: 1rem 1.25rem; border: 1px solid var(--border); border-left: 4px solid var(--accent-dark); border-radius: 12px; background: white; color: var(--muted); font-size: .9rem; }
.governance-disclaimer strong { color: var(--ink); }
.governance-disclaimer p { margin: .35rem 0 0; }

@media (min-width: 700px) {
  .committee-document-toolbar { position: sticky; top: 84px; z-index: 30; width: fit-content; margin-left: auto; }
  body.case-dashboard-page .site-header, body.case-dashboard-page .site-footer { padding-inline: 1.5rem; }
  body.case-dashboard-page .container { width: calc(100% - 3rem); }
  body.case-detail-page .site-header, body.case-detail-page .site-footer { padding-inline: max(1.5rem, calc((100% - 1280px) / 2)); }
  body.case-detail-page .container { width: min(100% - 3rem, 1280px); padding-top: 2rem; }
}

@media (min-width: 1000px) {
  section.dashboard-columns[aria-label="Indicadores operacionais"] { grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); }
  section.dashboard-columns[aria-label="Gráficos do canal"] { grid-template-columns: repeat(auto-fit, minmax(480px, 1fr)); }
  .management-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .filter-primary { grid-template-columns: 1.1fr 1fr 1fr; }
  .case-detail-grid { grid-template-columns: minmax(0, 1.7fr) minmax(280px, .8fr); }
  .workflow-record-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .case-section-nav { position: sticky; top: 84px; z-index: 20; width: fit-content; padding: .3rem; border: 1px solid var(--border); border-radius: 999px; background: rgba(248, 249, 250, .94); backdrop-filter: blur(8px); }
}

@media (min-width: 1800px) {
  .kanban-board { grid-auto-flow: row; grid-auto-columns: auto; grid-template-columns: repeat(7, minmax(0, 1fr)); grid-template-rows: auto; overflow-x: visible; scroll-snap-type: none; }
}

@media (min-width: 1000px) {
  .filter-grid { grid-template-columns: repeat(5, minmax(0, 1fr)); }
}

@media (min-width: 700px) and (max-width: 999px) {
  .filter-primary { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .management-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}

@media (max-width: 760px) {
  .page-actions { justify-content: flex-start; }
  .operational-kpis .metric-summary { min-height: 100px; display: grid; }
  .analytics-panel > .dashboard-columns { grid-template-columns: 1fr; }
  .queue-toolbar { align-items: stretch; }
  .queue-tools { justify-content: space-between; }
  .export-menu > div { position: static; width: 100%; box-shadow: none; }
  .case-queue-card { border: 0; background: transparent; box-shadow: none; }
  .case-queue-card .table-wrap { overflow: visible; background: transparent; }
  .case-table { min-width: 0; display: block; background: transparent; }
  .case-table thead { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0, 0, 0, 0); }
  .case-table tbody { display: grid; gap: .75rem; }
  .case-table tr { display: grid; overflow: hidden; border: 1px solid var(--border); border-left: 4px solid var(--accent-dark); border-radius: 12px; background: white; box-shadow: 0 4px 16px rgba(19, 33, 61, .05); }
  .case-table tr.sla-warning { border-left-color: var(--warning); }
  .case-table td { width: 100%; display: grid; grid-template-columns: 104px minmax(0, 1fr); gap: .65rem; padding: .6rem .8rem; border-bottom: 1px solid var(--border); }
  .case-table td::before { content: attr(data-label); color: var(--muted); font-size: .78rem; font-weight: 800; letter-spacing: .03em; text-transform: uppercase; }
  .case-table td:first-child { min-width: 0; display: block; padding: .85rem; background: #fbfcfd; }
  .case-table td:first-child::before, .case-table .case-row-action::before, .case-table .empty-table-cell::before { content: none; }
  .case-table .case-row-action { display: block; padding: .75rem .85rem; border-bottom: 0; }
  .case-row-action .secondary-button { width: 100%; }
  .case-table .empty-table-cell { display: block; padding: 1.25rem; border: 0; }
  .case-stage-progress, .case-section-nav { margin-inline: 0; padding-inline: 0; }
  .case-heading h1 { font-size: clamp(1.25rem, 7vw, 1.55rem); overflow-wrap: anywhere; }
  .kanban-heading { display: grid; }
  .kanban-board { grid-auto-flow: row; grid-auto-columns: auto; grid-template-columns: 1fr; grid-template-rows: none; overflow: visible; scroll-snap-type: none; scrollbar-gutter: auto; }
  .kanban-column { min-height: 0; }
  body.case-detail-page .whatsapp-button { position: static; align-self: flex-end; margin: 0 1rem 1rem; }
  body.case-detail-page:has(.whatsapp-button) .site-footer { padding-bottom: 1.25rem; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { scroll-behavior: auto !important; transition: none !important; }
}

/* ===== Canal: página inicial ===== */
.hero-channel { margin-inline: auto; text-align: center; }
.hero-channel .capsule {
  display: inline-block;
  margin: 0 auto 1rem;
  padding: .45rem 1rem;
  border: 1px solid var(--accent);
  border-radius: 999px;
  background: var(--soft);
  color: var(--accent-dark);
  font-size: .8rem;
  font-weight: 800;
  letter-spacing: .08em;
  text-transform: uppercase;
}
.hero-tagline {
  margin: .25rem 0 1rem;
  color: var(--accent-dark);
  font-size: 1.25rem;
  font-weight: 700;
}
.category-grid {
  display: grid;
  gap: 1rem;
  margin: 1.5rem 0 2rem;
}
.category-card {
  display: grid;
  gap: .6rem;
  padding: 1.25rem;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}
.category-card h3 { margin: 0; }
.category-icon {
  display: inline-flex;
  width: 48px;
  height: 48px;
  align-items: center;
  justify-content: center;
  border-radius: 12px;
  background: var(--soft);
  color: var(--accent-dark);
}
.category-card ul { margin: 0; padding-left: 1.15rem; color: #293750; }
.category-card li { margin-bottom: .25rem; }

.security-banner {
  margin: 1.5rem 0;
  padding: 1.25rem 1.5rem;
  border: 1px solid var(--border);
  border-left: 4px solid var(--accent-dark);
  border-radius: var(--radius);
  background: var(--surface);
}
.security-banner h2 { margin: 0 0 .35rem; }

.responsible-use {
  margin: 1.5rem 0;
  padding: 1.25rem;
  border: 1px solid var(--border);
  border-left: 4px solid var(--danger);
  border-radius: var(--radius);
  background: var(--surface);
}
.responsible-use h2 { margin: 0 0 .75rem; color: var(--danger); }
.alert-list { display: grid; gap: .5rem; margin: 0 0 .75rem; padding: 0; list-style: none; }
.alert-list li {
  display: flex;
  align-items: flex-start;
  gap: .6rem;
  font-weight: 600;
  color: var(--ink);
}
.alert-marker {
  flex: 0 0 auto;
  display: inline-flex;
  width: 22px;
  height: 22px;
  align-items: center;
  justify-content: center;
  border-radius: 999px;
  background: var(--danger);
  color: white;
  font-weight: 850;
  font-size: .85rem;
}
.responsible-note { margin: 0; color: var(--muted); font-style: italic; }
.no-retaliation {
  margin: 1.5rem 0;
  padding: 1rem 1.25rem;
  border: 1px solid var(--border);
  border-left: 4px solid var(--accent-dark);
  border-radius: 10px;
  background: var(--surface);
  font-weight: 600;
  color: var(--ink);
}

.cta-grid {
  display: grid;
  gap: 1rem;
  margin: 2rem 0;
}
.cta-button {
  min-height: 56px;
  font-size: 1.1rem;
  justify-content: center;
}
.cta-button svg { margin-right: .5rem; }

/* ===== Tela de relato recebido ===== */
.success-card { text-align: center; }
.success-card .success-icon {
  display: inline-flex;
  width: 64px;
  height: 64px;
  margin-bottom: 1rem;
  align-items: center;
  justify-content: center;
  border-radius: 999px;
  background: var(--soft);
  color: var(--accent-dark);
}
.success-card h1 {
  color: var(--accent-dark);
  text-transform: uppercase;
  letter-spacing: .02em;
}
.success-card .success-thanks { color: var(--muted); margin-bottom: 1.5rem; }
.success-label {
  font-size: .8rem;
  font-weight: 800;
  letter-spacing: .1em;
  text-transform: uppercase;
  color: var(--muted);
}
.credential-box {
  margin: .5rem auto 1rem;
  padding: 1rem;
  border: 1px solid var(--border);
  border-left: 4px solid var(--accent-dark);
  border-radius: 12px;
  background: #fbfcfd;
  font-family: ui-monospace, monospace;
  font-size: 1.2rem;
  font-weight: 700;
  word-break: break-all;
  user-select: all;
}
.copy-button {
  display: inline-flex;
  align-items: center;
  gap: .4rem;
  min-height: 40px;
  padding: .35rem .9rem;
  border: 1px solid var(--accent-dark);
  border-radius: 8px;
  background: white;
  color: var(--accent-dark);
  font: inherit;
  font-weight: 700;
  cursor: pointer;
}
.copy-button:hover { background: var(--soft); }
.copy-button[aria-pressed="true"] { background: var(--accent-dark); color: white; border-color: var(--accent-dark); }
.attention-block {
  display: grid;
  gap: .5rem;
  margin: 1.5rem 0;
  padding: 1rem 1.25rem;
  border: 1px solid #c98a1a;
  border-left: 4px solid var(--warning);
  border-radius: 10px;
  background: #fff8e8;
  text-align: left;
}
.attention-block .attention-title {
  display: flex;
  align-items: center;
  gap: .5rem;
  font-weight: 850;
  letter-spacing: .08em;
  text-transform: uppercase;
  color: var(--warning);
  margin: 0;
}
.attention-marker {
  display: inline-flex;
  width: 22px;
  height: 22px;
  align-items: center;
  justify-content: center;
  border-radius: 999px;
  background: var(--warning);
  color: white;
  font-weight: 850;
  font-size: .85rem;
}
.attention-block p { margin: 0; }
.success-card .primary-button { width: 100%; }
.receipt-link { margin-top: .75rem; }
.copy-status { margin: .75rem 0 0; color: var(--accent-dark); font-weight: 650; }

/* ===== Identidade visual do login/cadastro ===== */
body.auth-screen { background: var(--background); }
body.auth-screen .container { display: grid; align-items: center; }
body.auth-screen .narrow-card {
  margin-top: 1rem;
  margin-bottom: 1rem;
  padding: 2rem;
}

@media (min-width: 700px) {
  .category-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .cta-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}

/* ===== Cabeçalho compartilhado e privacidade ===== */
.header-branding {
  min-width: 0;
  display: flex;
  flex: 1 1 260px;
  align-items: center;
  gap: .7rem;
}
.header-branding .brand { flex: 0 0 auto; }
.brand-divider { width: 1px; height: 42px; flex: 0 0 1px; background: rgba(255, 255, 255, .35); }
.channel-name { min-width: 0; color: white; font-weight: 800; line-height: 1.2; }
.tenant-brand { min-width: 0; display: flex; align-items: center; gap: .6rem; line-height: 1.15; }
.tenant-brand-text { min-width: 0; display: grid; gap: .1rem; }
.tenant-logo-placeholder {
  width: 34px;
  height: 34px;
  flex: 0 0 34px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 6px;
  border: 1px solid rgba(255, 255, 255, .45);
  background: rgba(255, 255, 255, .14);
  color: white;
}
.tenant-context {
  color: rgba(255, 255, 255, .85);
  font-size: .68rem;
  font-weight: 750;
  letter-spacing: .06em;
  text-transform: uppercase;
}
.tenant-identity { min-width: 0; display: flex; align-items: center; gap: .5rem; }
.tenant-identity strong { min-width: 0; max-width: 210px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.tenant-logo { flex: 0 0 auto; width: auto; max-width: 200px; height: 56px; padding: .15rem .25rem; border-radius: 6px; background: white; object-fit: contain; }
.header-actions { display: flex; flex: 0 0 auto; align-items: center; gap: .35rem; margin-left: auto; }
.committee-link {
  min-height: 44px;
  display: inline-flex;
  align-items: center;
  gap: .4rem;
  padding: .55rem .75rem;
  border: 1px solid rgba(255, 255, 255, .7);
  border-radius: 8px;
  color: white;
  font-weight: 750;
  text-decoration: none;
}
.committee-link:hover { background: rgba(255, 255, 255, .12); color: white; }
.site-header .link-button { color: white; }
.site-header .link-button:hover { background: rgba(255, 255, 255, .12); }
.logout-form { margin: 0; }
.whatsapp-button {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: 90;
  width: 54px;
  height: 54px;
  min-height: 54px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  border-radius: 50%;
  background: #176b45;
  box-shadow: 0 8px 24px rgba(19, 33, 61, .26);
  color: white;
  font-weight: 800;
  text-decoration: none;
}
.whatsapp-button:hover { background: #0d5233; color: white; }
body:has(.whatsapp-button) .site-footer { padding-bottom: 5rem; }
.privacy-toolbar { display: flex; justify-content: flex-end; margin-bottom: 1rem; }
.privacy-toolbar form { margin: 0; }
.quick-exit-button {
  min-height: 44px;
  padding: .55rem .85rem;
  border: 1px solid var(--danger);
  border-radius: 8px;
  background: white;
  color: var(--danger);
  font: inherit;
  font-weight: 800;
  cursor: pointer;
}
.quick-exit-button:hover { background: #fff1f1; }
.visually-hidden {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  padding: 0 !important;
  margin: -1px !important;
  overflow: hidden !important;
  clip: rect(0, 0, 0, 0) !important;
  white-space: nowrap !important;
  border: 0 !important;
}

/* ===== Fluxo de orientação e relato ===== */
.flow-progress { width: min(100%, 520px); margin: 0 auto 2rem; }
.flow-progress ol { display: grid; grid-template-columns: 1fr 1fr; gap: .5rem; margin: 0; padding: 0; list-style: none; }
.flow-progress li {
  min-height: 48px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: .45rem;
  padding: .55rem;
  border: 1px solid var(--border);
  border-radius: 999px;
  background: white;
  color: var(--muted);
  font-weight: 750;
}
.flow-progress li span { display: inline-grid; width: 26px; height: 26px; place-items: center; border: 1px solid currentColor; border-radius: 50%; }
.flow-progress li[aria-current="step"] { border-color: var(--accent-dark); background: var(--accent-dark); color: white; }
.guidance-hero { max-width: 780px; margin: 0 auto 2.5rem; text-align: center; }
.guidance-hero h1 { margin: .35rem 0 1rem; font-size: clamp(2rem, 8vw, 3.5rem); line-height: 1.1; }
.guidance-lead { color: var(--muted); font-size: 1.08rem; }
.guidance-lead > :first-child, .section-intro > :first-child { margin-top: 0; }
.guidance-lead > :last-child, .section-intro > :last-child { margin-bottom: 0; }
.guidance-video, .guidance-faq, .guidance-cta {
  margin: 0 0 2rem;
  padding: 1.25rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface);
  box-shadow: var(--shadow);
}
.guidance-video > :first-child, .guidance-faq > :first-child, .guidance-cta > :first-child { margin-top: 0; }
.guidance-triage { margin: 2.5rem 0; }
.guidance-triage > .section-intro { max-width: 760px; margin: 0 auto 1.25rem; text-align: center; }
.guidance-columns { display: grid; gap: 1rem; }
.guidance-list { min-width: 0; padding: 1.25rem; border: 1px solid var(--border); border-radius: var(--radius); background: white; }
.guidance-list h3 { margin: 0 0 1rem; }
.guidance-list ul { display: grid; gap: .75rem; margin: 0; padding: 0; list-style: none; }
.guidance-list li { padding: .85rem; border-radius: 9px; background: var(--background); }
.guidance-list li strong { display: block; color: var(--ink); }
.guidance-list li p { margin: .25rem 0 0; }
.reportable-list { border-top: 4px solid var(--accent-dark); }
.not-reportable-list { border-top: 4px solid var(--warning); }
.guidance-faq details { border-top: 1px solid var(--border); }
.guidance-faq details:last-child { border-bottom: 1px solid var(--border); }
.guidance-faq summary { padding: .8rem 0; color: var(--ink); font-weight: 800; }
.guidance-faq summary::after { content: "+"; margin-left: auto; padding-left: .75rem; color: var(--accent-dark); font-size: 1.35rem; }
.guidance-faq details[open] summary::after { content: "−"; }
.guidance-faq details[open] summary { color: var(--accent-dark); }
.guidance-faq details .body-copy { padding: 0 0 .8rem; }
.guidance-faq details .body-copy > :first-child { margin-top: 0; }
.security-card {
  display: flex;
  align-items: flex-start;
  gap: 1rem;
  margin: 2rem 0;
  padding: 1.25rem;
  border: 1px solid var(--border);
  border-left: 5px solid var(--accent-dark);
  border-radius: var(--radius);
  background: var(--surface);
}
.security-card-icon { flex: 0 0 auto; display: inline-flex; color: var(--accent-dark); }
.security-card h2 { margin: 0 0 .35rem; }
.security-card p:last-child { margin-bottom: 0; }
.guidance-cta { text-align: center; }
.guidance-cta form { display: grid; gap: 1rem; }
.declaration-check { display: grid; grid-template-columns: auto minmax(0, 1fr); align-items: start; gap: .55rem; text-align: left; }
.declaration-check input { margin-top: .1rem; }
.declaration-check label { margin: 0; font-weight: 650; }
.field-label { display: block; margin-bottom: .5rem; font-weight: 750; }
.identity-options { display: grid; gap: .65rem; }
.identity-option {
  min-height: 52px;
  display: flex;
  align-items: center;
  gap: .35rem;
  margin: 0;
  padding: .7rem;
  border: 1px solid var(--border);
  border-radius: 9px;
  background: white;
  cursor: pointer;
}
.identity-option:has(input:checked) { border-color: var(--accent-dark); background: var(--soft); }
.privacy-alert { margin: 1rem 0; padding: .9rem 1rem; border-left: 4px solid var(--warning); background: #fff8e8; color: #533705; }
.privacy-alert p { margin: .25rem 0 0; }
[data-review-summary] dl { display: grid; gap: 0; margin: 1rem 0; border: 1px solid var(--border); border-radius: 10px; overflow: hidden; }
[data-review-summary] dt { padding: .65rem .8rem .1rem; background: #fbfcfd; color: var(--muted); font-size: .85rem; font-weight: 750; }
[data-review-summary] dd { margin: 0; padding: 0 .8rem .65rem; border-bottom: 1px solid var(--border); background: #fbfcfd; white-space: pre-wrap; }
[data-review-summary] dd:last-child { border-bottom: 0; }
[data-file-list] li > span:first-child { min-width: 0; display: flex; align-items: center; gap: .55rem; }
.file-type { flex: 0 0 auto; padding: .15rem .35rem; border-radius: 4px; background: var(--soft); color: var(--accent-dark); font-size: .68rem; font-weight: 850; }

/* ===== Acompanhamento e acolhimento ===== */
.info-card, .info-alert, .rules-alert, .waiting-banner, .read-only-notice, .new-report-card {
  padding: 1rem 1.15rem;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--surface);
  text-align: left;
}
.info-card { margin: 0 0 1.5rem; border-left: 4px solid var(--accent-dark); }
.info-card p, .info-alert p, .rules-alert p, .waiting-banner p, .read-only-notice p { margin: .25rem 0 0; }
.support-card {
  display: grid;
  gap: 1rem;
  margin: 1rem 0;
  padding: 1.25rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface);
  box-shadow: var(--shadow);
  text-align: left;
}
.support-card h2 { margin: 0 0 .35rem; font-size: 1.3rem; }
.support-card p { margin: .35rem 0; }
.support-card-full { padding: 1.5rem; border-left: 5px solid var(--accent-dark); }
.new-report-card { margin-top: 1rem; background: white; }
.new-report-card h2 { margin-top: 0; }
.waiting-banner { margin: 1rem 0; border-color: #d2a33f; border-left: 5px solid var(--warning); background: #fff8e8; color: #533705; }
.waiting-banner h2 { margin: 0; color: var(--warning); font-size: 1.2rem; }
.portal-alert-grid { display: grid; gap: 1rem; margin: 1rem 0; }
.info-alert { border-left: 4px solid var(--accent-dark); }
.rules-alert { border-left: 4px solid var(--warning); background: #fffdf8; }
.info-alert h2, .rules-alert h2 { margin: 0; font-size: 1.15rem; }
.timeline-card { padding: 1.25rem; }
.timeline-card .section-intro h2 { margin: 0; }
.timeline-card .section-intro p { margin: .25rem 0 1.25rem; color: var(--muted); }
.public-timeline { display: grid; gap: .85rem; margin: 0; padding: 0; list-style: none; }
.timeline-step { min-width: 0; display: grid; grid-template-columns: 40px minmax(0, 1fr); gap: .75rem; align-items: start; }
.timeline-marker {
  width: 40px;
  height: 40px;
  display: grid;
  place-items: center;
  border: 2px solid var(--border);
  border-radius: 50%;
  background: white;
  color: var(--muted);
  font-weight: 850;
}
.timeline-step h3 { margin: 0; font-size: 1rem; }
.timeline-step p { margin: .15rem 0 0; color: var(--muted); font-size: .92rem; }
.timeline-complete .timeline-marker, .timeline-resolved .timeline-marker { border-color: var(--accent-dark); background: var(--accent-dark); color: white; }
.timeline-current .timeline-marker { border-color: var(--ink); background: var(--ink); color: white; box-shadow: 0 0 0 4px rgba(70, 151, 155, .22); }
.timeline-archived .timeline-marker { border-color: var(--muted); background: var(--muted); color: white; }
.timeline-current h3 { color: var(--ink); }
.read-only-pill { align-self: start; background: #f1f3f5; color: var(--muted); }
.pending-reply-pill { margin: .45rem 0; border-color: #d2a33f; background: #fff8e8; color: var(--warning); }
.chat-timeline { display: grid; gap: 1rem; margin: 1rem 0; padding: 0; list-style: none; }
.chat-message { display: flex; }
.chat-message article { width: min(92%, 720px); padding: 1rem; border: 1px solid var(--border); border-radius: 12px; background: white; }
.chat-message.from-reporter { justify-content: flex-end; }
.chat-message.from-reporter article { border-color: #a9cbcd; background: #f4f9f9; }
.chat-message header { display: flex; flex-wrap: wrap; justify-content: space-between; gap: .25rem 1rem; margin-bottom: .45rem; }
.chat-message time { color: var(--muted); font-size: .82rem; }
.chat-body { white-space: normal; }
.message-attachments, .attachment-list { display: grid; gap: .45rem; margin: .75rem 0 0; padding: .75rem 0 0; border-top: 1px solid var(--border); list-style: none; }
.message-attachments li, .attachment-list li { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: .35rem 1rem; }
.message-attachments small, .attachment-list small { color: var(--muted); }
.portal-privacy { margin-top: 1.25rem; }
.portal-privacy p, .narrow-card .privacy-note p { margin: .25rem 0 0; }
.follow-up-form { padding-top: .25rem; border-top: 1px solid var(--border); }
.read-only-notice { margin-top: 1rem; background: #f1f3f5; color: var(--muted); }

/* ===== Saída neutra ===== */
.neutral-exit-page { min-height: 100vh; display: grid; place-items: center; background: #f4f5f7; color: #29313d; }
.neutral-exit-content { width: min(100% - 2rem, 560px); padding: 2rem; border: 1px solid #d6dae0; border-radius: 12px; background: white; box-shadow: 0 10px 30px rgba(41, 49, 61, .08); }
.neutral-exit-content h1 { margin-top: 0; color: #29313d; font-size: clamp(1.7rem, 8vw, 2.4rem); }
.neutral-exit-content .secondary-button { border-color: #4b5563; color: #374151; }
.neutral-exit-content .secondary-button:hover { background: #f1f3f5; }

@media (max-width: 520px) {
  .site-header { align-items: flex-start; }
  .brand-logo { width: 82px; flex-basis: 82px; }
  .tenant-logo { max-width: 140px; height: 40px; }
  .tenant-identity strong { max-width: 150px; }
  .header-actions { width: 100%; justify-content: flex-end; }
  .committee-link span { font-size: .88rem; }
  .whatsapp-button { width: 52px; height: 52px; justify-content: center; padding: 0; }
  .whatsapp-button span { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; }
  body.case-detail-page .whatsapp-button { width: auto; height: auto; justify-content: flex-start; padding: .65rem .9rem; }
  body.case-detail-page .whatsapp-button span { position: static; width: auto; height: auto; overflow: visible; clip: auto; white-space: normal; }
  .security-card { display: grid; }
  .chat-message article { width: 96%; }
}

@media (min-width: 700px) {
  .site-header { flex-wrap: nowrap; }
  .guidance-columns, .portal-alert-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .guidance-video, .guidance-faq, .guidance-cta { padding: 1.5rem; }
  .support-card-compact { grid-template-columns: minmax(0, 1fr) auto; align-items: center; }
  .support-card-compact .secondary-button { align-self: center; }
  .public-timeline { grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 1rem; }
  .timeline-step { position: relative; display: block; padding-right: .4rem; }
  .timeline-step:not(:last-child)::after { content: ""; position: absolute; top: 19px; left: 44px; right: -12px; height: 2px; background: var(--border); }
  .timeline-step.timeline-complete:not(:last-child)::after, .timeline-step.timeline-resolved:not(:last-child)::after { background: var(--accent-dark); }
  .timeline-marker { position: relative; z-index: 1; margin-bottom: .65rem; }
  body:has(.whatsapp-button) .site-footer { padding-bottom: 1.25rem; padding-right: 5rem; }
}

/* ===== Área de gestão (Hero + Secundários) e novos componentes ===== */
.management-welcome-bar { margin-bottom: 1.25rem; padding-bottom: .75rem; border-bottom: 1px solid var(--border); }
.management-user-line { margin: .35rem 0 0; color: var(--text); font-size: .98rem; }
.management-hero-card {
  margin: 1.25rem 0 1.5rem;
  padding: 1.75rem;
  border: 2px solid var(--accent-dark);
  border-radius: 12px;
  background: white;
  box-shadow: 0 10px 28px rgba(19, 33, 61, .08);
}
.management-hero-header { display: flex; align-items: flex-start; gap: 1rem; margin-bottom: 1.25rem; }
.management-hero-header h2 { margin: 0 0 .25rem; font-size: 1.45rem; }
.management-hero-header p { margin: 0; }
.management-hero-icon, .management-secondary-icon {
  width: 48px;
  height: 48px;
  flex: 0 0 48px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 10px;
  background: var(--soft);
  color: var(--accent-dark);
}
.management-hero-metrics {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: .85rem;
  margin: 1.25rem 0;
}
.hero-metric-badge {
  display: flex;
  align-items: center;
  gap: .65rem;
  padding: .85rem 1rem;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--background);
}
.hero-metric-badge strong { font-size: 1.45rem; line-height: 1; }
.hero-metric-dot { width: 12px; height: 12px; flex: 0 0 12px; border-radius: 50%; background: var(--accent-dark); }
.hero-metric-danger { border-color: #efb5b5; background: #fff6f6; }
.hero-metric-danger .hero-metric-dot { background: #c53030; }
.hero-metric-warning { border-color: #f0d48a; background: #fffdf4; }
.hero-metric-warning .hero-metric-dot { background: #c77d0a; }
.hero-metric-success { border-color: #a6dfc1; background: #f4fbf7; }
.hero-metric-success .hero-metric-dot { background: #176b45; }
.management-hero-actions { display: flex; justify-content: flex-start; margin-top: 1.25rem; }
.management-hero-cta { display: inline-flex; align-items: center; gap: .6rem; padding: .85rem 1.4rem; font-size: 1.05rem; }

.management-secondary-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
  gap: 1rem;
  margin-bottom: 1.5rem;
}
.management-secondary-card { display: flex; flex-direction: column; justify-content: space-between; gap: .75rem; }
.management-secondary-head { display: flex; align-items: center; gap: .75rem; }
.management-secondary-head h3 { margin: 0; font-size: 1.15rem; }
.management-secondary-link { align-self: flex-start; display: inline-flex; align-items: center; gap: .45rem; }

.guidance-jump-wrap { margin-top: 1rem; }
.guidance-jump-button { display: inline-flex; align-items: center; gap: .45rem; }

.report-writing-guide {
  margin: .4rem 0 .75rem;
  padding: 1rem 1.15rem;
  border-left: 4px solid var(--accent-dark);
  border-radius: 8px;
  background: var(--soft);
  font-size: .95rem;
}
.report-writing-guide p { margin: 0 0 .5rem; }
.report-writing-guide ul { margin: 0; padding-left: 1.2rem; display: grid; gap: .25rem; }
.char-counter { display: block; margin-top: .35rem; color: var(--muted); font-weight: 600; }

.file-picker-control {
  display: inline-flex;
  align-items: center;
  flex-wrap: wrap;
  gap: .75rem;
  cursor: pointer;
  margin-top: .35rem;
}
.file-picker-summary { font-weight: 600; color: var(--muted); }
input.file-input-hidden:not([type="radio"]):not([type="checkbox"]) {
  position: absolute;
  width: 1px;
  height: 1px;
  min-height: 0;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  border: 0;
}

.receipt-download-form { margin: 1rem 0; }
.receipt-download-form .receipt-link { width: 100%; display: inline-flex; align-items: center; justify-content: center; gap: .5rem; }

.risk-matrix-fieldset { margin: 1rem 0; padding: 1rem; border: 1px solid var(--border); border-radius: 10px; }
.risk-matrix-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(210px, 1fr));
  gap: 1rem;
  margin-top: .75rem;
}
.risk-matrix-group { padding: .85rem; border: 1px solid var(--border); border-radius: 8px; background: var(--background); }
.risk-matrix-group h4 { margin: 0 0 .5rem; font-size: .9rem; letter-spacing: .04em; }
.risk-matrix-group ul { list-style: none; margin: 0; padding: 0; display: grid; gap: .4rem; }
.risk-matrix-group label { display: flex; align-items: flex-start; gap: .5rem; font-weight: 500; cursor: pointer; }
.risk-matrix-group input[type="checkbox"] { width: auto; min-height: auto; margin-top: .2rem; }
.mfa-back-wrap { margin-top: 1rem; }